Here is what Lana is currently experiencing:
(please keep in mind the following may not apply to all businesses and these are simply what she is experiencing as a Central Florida Wedding and Event vendor)
Most of Her Weddings…
are keeping the same plans, but changing the date.
Cancellations
Most vendors that Lana works with and has talked to are simply rescheduling their services for a new date. Deposits are being kept and used for the future wedding or event as they are non-refundable - just as they are with Fairbanks Florist.
Force Majeure?
At this time, we are seeing that most wedding and business insurance are not recognizing COVID-19 as a force majeure (an act that is unforeseen and may not allow someone to fulfill a contract). This is for both the client and the business.
Now, this stance may change but at the current moment the coronavirus is not a reason for insurance to cover repercussions.
Signing Future Contracts
Signing a contract for a new date or vendor may seem scary right now. However, signing a contract is important to still do.
Why?
It protects both you and your vendor. It secures your date and pricing as well as keeps the vendor responsible for their services. At the same time, it serves as an agreement that you will follow through on your commitment to use their services. It’s a win-win for both parties and should be taken seriously.
Rescheduling
When it comes to rescheduling, one thing to note is that changing your event to a future date is eliminating the possibility of a new booking coming in for a vendor (which is part of their business loss). For some vendors, there may be a rescheduling fee (for example, some businesses that may have a variety of weddings on one weekend). Some of these businesses are reducing this rescheduling fee, some are waiving it right now, and some are still keeping it in place. Make sure you ask your vendors about any rescheduling fee.
Fairbanks Florist is not charging a fee for invested time.
In addition, as most weddings and events are rescheduling, many couples are feeling the stress of having to figure out dates and times that all vendors and the venue are available for - I have consoled many upset brides and parents recently and for good reason.
This is where we are seeing an increased need for a wedding planners.
Wedding planners are now taking on the responsibility of contacting all vendors and venues, renegotiating contracts, and presenting new possibilities for clients. This, in and of itself, shows the significant value wedding planners provide.
For those looking to reschedule on their own these templates from the “Every Last Detail” blog may be of help.
A LETTER TO OUR CLIENTS…